All Systems Operational

Fusion by Ensora Health Operational
AI Session Assistant Operational
Appointment Reminders Operational
Billing Operational
Payment Processing Operational
Claim Submission Operational
Electronic Remits Operational
Emails Operational
Faxes Operational
Telehealth Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 21, 2026

No incidents reported today.

Jul 20, 2026
Resolved - This incident has been resolved.
Jul 20, 10:55 EDT
Monitoring - Earlier this morning Fusion experienced a delay in communications with our clearinghouse which may have impacted claim submissions and receiving remits. The backlog is actively being processed and will catch up throughout the day.

We are actively monitoring to ensure no further delays.

Jul 20, 10:29 EDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Completed - The scheduled maintenance has been completed.
Jul 10, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - On Thursday, July 9th, our team will be performing maintenance on Fusion's servers. We anticipate this taking a few hours. Please plan to be logged out by 11:00 PM Eastern Time. If you have any questions, reach out to our support team at fusion.support@ensorahealth.com.

We apologize for any inconvenience this may cause.

Jul 2, 09:02 EDT
Jul 9, 2026
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.